Cost of Living Crisis

We know that times are difficult at the moment, and many people are worried about rising costs. This page gives some practical advice and links to organisations and charities that may be able to help.

Help for Households

For help available nationally with benefits eligibility, energy bills, transport costs, and discounts with national retailers.


Benefits Check

Anyone who is struggling financially can get a benefit check to ensure that you are receiving all the money you’re entitled to, especially if your circumstances have changed recently.




Debt can happen to anyone. StepChange is a debt charity which provides free advice and support can help you find ways to manage your debts and reduce how much you pay each month.

πŸ“ž 0800 138 1111



Shelter can provide free housing advice on a range of issues like landlords failing to make repairs, mortgage arrears, what to do if you're threatened with eviction and more.

πŸ“ž 0808 800 4444


Citizens Advice Waltham Forest

Provides free, confidential, independent and impartial advice to help people resolve their problems with money, housing, employment, certain legal issues, and much more besides.

πŸ“ž 08082787838


Winter Spaces Network

The council has opened 44 venues across the borough to give residents a warm space they can visit for free.


If you are on low income you may be eligible for Housing Benefit, Discretionary Housing Payments and Council Tax Support from Waltham Forest Council.



Jobcentre Plus

If your benefits have been sanctioned, you may be able to request a hardship payment from the Jobcentre. Hardship payments are not always paid immediately, they are not available to everyone, and you may have to pay them back later.

If you’re seeking work, you may be able to get six months worth of broadband through your local Jobcentre Plus.

πŸ“ž 0800 169 0190



Lists the cheaper broadband and phone packages (social tariffs) available on their website.


AgeUK Waltham Forest

Age UK provides support and advice for residents over 60 and their families.

πŸ“ž 020 8558 5512


Free Early Years Childcare

Children under five years old may be eligible for up to 15 hours per week of free early learning and education. Check your eligibility at the websites below.

🌍 Free Early Education for two year olds

🌍 Free early education for three and four year olds

Healthy Start Vouchers

To help buy fruit, vegetables and milk if you’re on a low income, pregnant or have a child under 4. You can get vouchers for up to Β£4.50 per week which can be used to buy fruit, vegetables, pulses, cow’s milk, and infant formula.

πŸ“ž 0345 607 6823


National Energy Action

For advice and support for heating your home, or steps to help you manage your energy bills and keep your home warm this winter,

πŸ“ž 0800 304 7159


Energy Supplier

If necessary you can ask your energy supplier for a grant or hardship fund:

Food Banks

There are a number of food banks in Waltham Forest. Some require referrals before they can be used but others will welcome anyone.

Charis Christian Centre
020 8988 0000
78 Capworth Street, E10 7HA

Eat or Heat
1A Jewel Road, E17 4QU

Elim Pentecostal Church Food Bank
Hainault Road, E11 1EL

Holy Trinity Church Pop Up Shop
07913 388 689
Corn Way, E11 4LD

Leytonstone Community Fridge
34 Church Lane,, E11 1HG

People’s Kitchen
020 8558 6880
458 Hoe Street, E17 9AH

Rukhsana Khan Foundation
6-8 Greenleaf Road, E17 7NX

Sally’s Kitchen
Southwell Grove, E11 4PP

St Margaret’s Church Pop Up Shop
Woodhouse Road, E11 3NG

Is there anything we've missed? Let us know at and we will update this page.